Customer Testimonials

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DealerRater May 23, 2024

Clean and convenient location...All the staff members are always helpful and friendly. Jie the service advisor is so patient understands when I tell her my problem, always working hard !

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DealerRater May 21, 2024

After purchasing my car year ago I don’t have a spare key for it

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DealerRater May 17, 2024

Great place to shop for cars. They are very prompt and professional. Would recommend to anyone who is looking for a car.

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DealerRater May 17, 2024

I had a great experience with my sales rep Angel he helped me with showing me different cars and ultimately helped me decide on a car I love

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DealerRater May 16, 2024

Great customer service very helpful very well trained and understanding have a lot of patience and answered all my questions

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DealerRater May 16, 2024

Nono is a very professional sales agent. He knows what he is talking about. No pressure at all.

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DealerRater May 16, 2024

Very have with my Toyota service. And with my Toyota Sienna, and RAV4,Iwill recomeded this location.

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DealerRater May 15, 2024

Very good place. I was surprized how friendly the staff is. I will recommend to all my friends

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DealerRater May 15, 2024

Excellent customer service, nothing difficult to make the arrangements and the staff is very friendly and helps all the time when something is not understood.

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DealerRater May 14, 2024

I always come here despite the distance because the Staff are helpful, professional and respectful

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DealerRater May 14, 2024

Very good experience purchasing my car. Salesman was pleasant and explained all the features in the vehicle.

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DealerRater May 10, 2024

Very clean l very welcome here efficient always cannot say enough how they present themselves with a smile on there face service with a smile

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DealerRater May 10, 2024

Expressway Toyota is very accommodating. It’s easy to get an appt and staff is friendly and kind

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DealerRater May 10, 2024

Great service, excellent communication, nice people and highly recommended to check out the dealership whom looking for a reliable car.

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DealerRater May 10, 2024

The people are very nice and down to earth. I appreciate the accommodations they give with the food court. The people who man the phones are especially nice

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DealerRater May 10, 2024

The staff was extremely welcoming and assisted me every steps of the way to purchase my vehicle.

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DealerRater May 9, 2024

At expressway, I found a person, himself David he truly cares his coustomer, offering expertise, kindness, and a vast selection. Highly recommend!

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DealerRater May 9, 2024

Absolutely outstanding! The dealership's service is top-notch, their selection is unmatched, and the staff goes above.

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DealerRater May 9, 2024

This is my first time being here. I’m recommended this dealer 100% Excellent customer service.

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DealerRater May 9, 2024

Great experiences when I have had service done here at Expressway Toyota. Always friendly, clear on what is expected, and fast

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DealerRater May 9, 2024

Excellent customer service from Tony Huynh, I’m very happy with everything and will be back the next time I need a new car! Jessica helped set up the Toyota App was very helpful and knowledgeable. Definitely recommend

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DealerRater May 8, 2024

Everything went really smoothly everyone was friendly and helpful! This is my 4 Toyota and I recommend Expressway Toyota !

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DealerRater May 6, 2024

Always on time. Courteous employees. They have options to make appointments online or by phone which is very convenient.

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DealerRater May 5, 2024

Needed my tire checked and the service rep took care of me w kindness and soeed!

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DealerRater May 4, 2024

Walter is my sale personal very helpful and professional and patient and very good to work with

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DealerRater May 3, 2024

The employees at Expressway Toyota are very friendly, knowledgeable, thorough and professional. The customer experience and service is exceptional.

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DealerRater May 3, 2024

Nice and friendly helpful people. Great work at what they do, Josh and Steven were excellent to work with.

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DealerRater May 3, 2024

Very nice service, all staff is very respectful and service mindness, I have visited different Toyota dealerships throughout the country (FL,CA) and no other has had this good customer experience

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DealerRater May 3, 2024

It’s a very good work when they take care of your car, and the service is really quick too… just love it

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DealerRater May 3, 2024

This dealership is very amazing they satisfy me very much and the cars that they sell are very gorgeous.

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DealerRater May 2, 2024

I like this deleraship I buy three times from her car so it’s very good delar

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DealerRater May 1, 2024

They always smiling while you drive to the service center and offer a free coffee while waiting

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DealerRater May 1, 2024

Outstanding customer service ! The Camry Cafe was fantastic. I’ll be back and buy another Toyota!

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DealerRater May 1, 2024

Best place for service I love the complimentary beverages Love the service Thank you the best

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DealerRater May 1, 2024

Great experience a lady even talk to me and gave me water and enhanced my experience.

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DealerRater Apr 28, 2024

The service at Express Toyota was great, just walking in was very comfortable, with no pressure or anyone breathing down your neck, meet with Wesner Jean who explain everything with patience. And also meeting with Steven Chung toped it off. Two great guys.

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DealerRater Apr 28, 2024

Loved the cute dog, place and people were very friendly. Food and drinks available. Nice waiting area. Also liked the music

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DealerRater Apr 27, 2024

They are great! Have amazing service and are quick, friendly, and kind. I highly recommend them.

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DealerRater Apr 26, 2024

Walter is very helpful and really efficient, stress free for sure and really thank him for this

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DealerRater Apr 26, 2024

Good communication good advice patients understanding helpful they give options and guarantee 💯 help you to save.

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DealerRater Apr 24, 2024

I have no words to thanks Sam, he was awesome very attentive I’m very undecided and I’m very patience .

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DealerRater Apr 24, 2024

Josh was great representative of the company! Josh knew the product well and was very respectful . Joel was able to make a deal happen!

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DealerRater Apr 23, 2024

From the moment i walked in, it was great service and wonderful people. Was in and out in a timely manner .

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DealerRater Apr 22, 2024

Very nice service manager! Checks in with all customers as they are waiting. I haven’t had that other places.

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DealerRater Apr 19, 2024

Service was great and very detailed and Julie the service rep was very knowledgeable and helpful with all my questions. Will definitely be coming back.

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DealerRater Apr 15, 2024

Came in for service today, oil and tire rotation. Great waiting area and friendly environment!

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DealerRater Apr 15, 2024

Great customer service! Always explains exactly what is being serviced and makes sure you understand. No surprises!

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DealerRater Apr 15, 2024

Very good experience . Like having cup of tea. Good experience with service desk .m and customer service

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DealerRater Apr 14, 2024

Great dealership, easy to work with sales. Great car easy on the miles and a nice drive

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DealerRater Apr 13, 2024

good service, very attentive people but sometimes the policies are a little confusing but the Toyota team are really helpful

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DealerRater Apr 11, 2024

The dealership was incredible- however, it was very hectic to pull into the service area. Wait time was 1 hour to get an oil change and tire rotation.

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DealerRater Apr 9, 2024

Express Toyota in Dorchester, MA is the best place to buy cars and also the best place for service. The service personnel are all great they always gave me excellent customer treatment.All services from the front desk to the back are nice .Thank you all Express Toyota teams especially who all work in the service department,

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DealerRater Apr 8, 2024

Walter is so patient and professional to get me my dream car real quick!!!! Highly recommended

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DealerRater Apr 8, 2024

Service is great, people there are very friendly and provide us pefessional services on our cars. Jie is great and gives great advice!

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DealerRater Apr 3, 2024

The customer service, whether it’s in the sales department or in the service department are phenomenal! I have received exceptional service quality and appreciation as a customer upon every visit at Expressway, Toyota

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DealerRater Apr 2, 2024

I felt the members gave me Helpful elaboration with the details for fixing my car.

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DealerRater Apr 2, 2024

Excelente buen servicio buen trato humildad respeto cordialidad capaz suficiente amabilidad cortesía satisfactorio trato b.n

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DealerRater Apr 1, 2024

Great service from Expressway. Come by for a new car or for service . They’re the best

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DealerRater Mar 30, 2024

The workers are pleasant & I love how they work efficiently I also love how they work well on my vehicle

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DealerRater Mar 30, 2024

i got the best special over my service oil and an outstanding payment method! recommend

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DealerRater Mar 28, 2024

Great service, excellent Communication, excellent service helping guests, Great management, great Customer Support, excellent maintenance service

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DealerRater Mar 28, 2024

Wes is a smart salesman, he didn’t pressure me and on the test drive he was patient and the entire process was smooth. I’ve been a customer for many years and recommend Expressway Toyota

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DealerRater Mar 27, 2024

I’ve been a consistent client of the service dept and I can honestly say that they make me feel like a valued customer ESPECIALLY when we don’t see eye to eye!! For that reason alone I will always recommend this location to all of my family/friends who drive Toyota cars.

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DealerRater Mar 26, 2024

It is on great location service is excellent well organize great variety of autos in the lot.

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DealerRater Mar 26, 2024

The staff was extremely professional and knowledgeable and very courteous. I would highly recommend to anyone.

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DealerRater Mar 23, 2024

I’ve worked with expressway Toyota for a few years now. What makes them great is their sales team! Josh Sims was my sales man for 2 car deals now and he is more than amazing. He gets you in a care you will absolutely love and explains what makes the most sense. The service team and the coverage for the car is amazing as well. Thank you!

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DealerRater Mar 23, 2024

I like this dealership but I wish there was more space that was off to the side for some privacy.

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DealerRater Mar 23, 2024

The service center is always helpful and lets you know what is going on! However it can take a while but they are typically pretty busy.

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DealerRater Mar 21, 2024

This dealership has a knowledgeable, patient, polite staff & I love that they’re animal friendly.

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DealerRater Mar 20, 2024

Excellent Costco customer service friendly and they helped me a lot to get my new truck. Thank you very much.

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DealerRater Mar 18, 2024

Everything is perfect inside the dealer customer service is verry nice and the service too

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DealerRater Mar 16, 2024

I have been coming to this dealership for many years and have purchased 4 vehicles from them. The service here is always good and the people are always friendly.

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DealerRater Mar 16, 2024

I had a great experience, this was my second time leasing here and they make it easy and efficient.

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DealerRater Mar 15, 2024

Detroi was a great help! Very cool dude, will definitely come back to him 10/10 customer service! Thank you!

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DealerRater Mar 14, 2024

I had a great experience with Walter Tse. He was very friendly, knowledgeable and professional. Very happy with his customer service.

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DealerRater Mar 13, 2024

Wonderful service always take good care of my car and the Lyft ride is awesome They make sure you get to your destination and pick you up when your car is ready.. if you chose not to sit around and wait

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DealerRater Mar 13, 2024

Very efficient and accommodating every time that my family has brought in cars for service

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DealerRater Mar 11, 2024

I was very impressed that you have a customer service representative Lynette. She was very kind and helpful. Made me feel better about my wait.

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DealerRater Mar 9, 2024

Excellent attendance , professionally and respectfully I love the rapid way the make your dreams come true

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DealerRater Mar 9, 2024

Me gusta tratan muy bien a los clientes yo recordaría a mis amigos que compran carro con ellos .

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DealerRater Mar 6, 2024

Great dealership, I got my car last year and every time I come here they have great customer service

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DealerRater Mar 6, 2024

Very professional and friendly, attentive to all my concerns, every time I come I feel like family.

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DealerRater Mar 5, 2024

Marianne is a blessing she made me feel comfortable with the things that are important to get fix first. She has very good people skills.

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DealerRater Mar 4, 2024

Lynette, was amazing 🤩 she took the time to let all of us know in the waiting area that we could get refreshments, free WiFi, and entertainment while we waited for our vehicle to be done! Richard, the service manager, as well as Bruce, the director, welcome me to the dealership! I highly recommend Amando my service consultant for keeping me in the loop on the status of my vehicle. Above all, I highly appreciate Saralya, for allowing me to test drive BZ 4X he took the time to answer all my questions and concerns. I felt he cared about addressing ...

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DealerRater Mar 4, 2024

They’re very nice and helpful. Nono was easy to talk to, I enjoyed his help.

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DealerRater Mar 4, 2024

Good service and free ride home and back to pick up your car. Clean and there’s food to order if you like.

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DealerRater Mar 4, 2024

Excellent service department. Made sure all of my issues were addressed. Big fan of the free Lyft service

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DealerRater Mar 3, 2024

Salesman David Bennett was very professional and polite. He is a very good car salesman.

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DealerRater Mar 2, 2024

Great experience. The staff was very helpful, and I found a perfect car for my needs.

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DealerRater Mar 2, 2024

These guys are awesome. I love that I can review reccommeneed repairs and okay them using a link—during my oil change.

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DealerRater Mar 1, 2024

The car buying was really easy! I bought my 23’ RAV4 XSE Hybrid and was really happy with the salesman who helped me buy it and the process was very easy!

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DealerRater Mar 1, 2024

I’m very pleased and very happy for the service and assistance I received at Expressway Toyota.

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DealerRater Mar 1, 2024

As always I had a wonderful experience at Expressway! This is my 4th leased vehicle. Wouldn’t go anywhere else.

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DealerRater Mar 1, 2024

Very friendly I was treated like family, my experience here was wonderful from the sale to the service top notch!

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DealerRater Feb 29, 2024

The service here in Expressway is efficient and helpful. They always respond to problems immediately

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DealerRater Feb 29, 2024

Marianne Guerrero is super helpful! Vinny is the only mechanic I trust. He’s been working on my car from my previous Toyota Camry and not, RV 4 I bought on 2006

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DealerRater Feb 28, 2024

Jean weather haitien gaz it is good persone to kip in your please good seigmen

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