Customer Testimonials
I had a great visit with my RAV4 and they were wonderful and I got in and out with no problem
Love the Great costumer service and great service they give. The environment is great and chill
The woman who worked with me at service care was wonderful! So kind and thoughtful
No pressure very helpful . salesperson was extremely patient. manager was very hospitable. I would recommend this dealership to anyone
Expressway Toyota is one of the bests dealerships at 700 Morrissey blvd good service good people
Service is very good. Staffs are very nice and friendly. There is also a cafe that you can have food and coffee while waiting for your car.
Every two years when I’m upgrading my car, I usually get a great service and people are always welcoming and ready to help.
I've been coming to this place for years. The service is always top notch.
Tiene toda la atención que necesita para ser escuchado muy personales dinámico y muchas facilidades para resolver problemas con el vehículo
They have a very good customer services and the people are very polite and always look happy
Jie helped me when I first came with my car for a recall and she took care of me again when I came back to get my battery replaced. She was very nice and really helpful in answering all of my questions!
Nice and quality service. Delivery on time. Servicing my vehicle for past 4 years and don't have any major complaints on them.
I always end up buying a car from expressway toyota, I like how people here help me from A to Z
Staff are polite and explain everything in human language. They also try to find best possible options for customers
Muy buen servicio gracias por todo pueden ir a comprar el servicio es 100 nice
Good service they made me feel at home thank you for the service again 😀. Bye
First time at Expresswau Toyota came in for a recall and also got an inspection sticker, everyone is very kind and friendly
The best place to buy cars great customer service very friendly even the dogs, so friendly prices and the cars the best Massachusetts
Great people. The best place for car service. The best dealership. I have been a customer for many years
Great neighborhood dearship ! I worked with Wesner and he was helpful and patient and straightforward. I recommend him and Expressway for all your car needs
The entire area looks well put together. It's very comfortable, and I like the atmosphere. The customer service seems extremely nice and extremely helpful and it's definitely pretty on the outside and outside. The car show looks organized and I enjoy just walking around to look!
Service department is always on top of what there doing and has great tips for my van
Pedro was great to work with. He was very patient and helped me find the perfect vehicle. I recommend Expressway Toyota!
Great, fast service! Fair pricing! Got a quick appointment and friendly service! I would highly recommend!
The service is well done and the operators are welcoming. However, the cost of the services i received is ~50% higher than the average estimates, this is quite disappointing.
Sraff was friendly and efficient. Was surprised that i was offer a choice of beverages while I wait
They offer good and fast service, the employees are very friendly and patient, they let you know and explain all the options.
They are amazing , good cordial attending . The assistants are very helpful and friendly. Thank you so much.
Great sales guy an gave me advice Finance guy was very helpful and explain everything to me .
Great service and customer support the team are very good at helping customers my car runs great the service is amazing
We were pleased with the sales consultant Jason and the Service department, but having to come from Amherst, which is 2, 5 hours away, 3 times makes us tired. I hope our problem will be solved this time. Thank you.
I am satisfied with the service from expressway toyota. The staff are nice and helpful
The best one in new England. Very happy with your service thank you for all
While shopping for a vehicle I was treated with the utmost care and respect by all the staff I came in contact with especially Sam Cruz who sold me my new (used) vehicle. I can truly say it was a very pleasant experience and I would recommend Expressway Toyota to everyone looking for a stress free car buying experience.
This dealership makes it easy to maintain my Rav4. There is online and phone scheduling and many appointments. Check in is smooth and efficient. There is optional Lyft/Uber or a shuttle but I prefer waiting in the dealership with a free cup of coffee and comfortable seating.
Great service, and friendly staff members always going above and beyond to help you with your vehicle. I enjoyed my whole car buying experience.
Great service. The staff helped me a lot when our car needed a lot of work. Thanks!
I like the service you guys give at the expressway Toyota, i always happy to take service here.
Diagnostic fee is high, look into it. It will stop most people from coming to the dealership
This is a great dealer and the Boston the service is verry good and satisfied
I love this place good team work and good hospitality ,I get my Toyota for theme and keeping maintenue my car in same place thank you
This is a friendly environment, very professional and great customer service. I am excited to be served by Josh today!
Customer service lady was super nice. Checkin was easy to do. It was a long wait beyond the quoted time.
She was very kind. The service was great and our little chat as well. Thank you Julie.
I think this place is clearly well organized, however there was a long wait time.
Great service center where you can get appointment time within your desired timeframe. Great knowledgeable team.
The sales and services associates are friendly and very helpful. I always get a text when my vehicle’s service is complete and ready for pickup.
Expressway helped my family through the entire journey of buying a car! I couldn't be more happier and supported!
the customer service manager was so kind. A free coffee to wake you up while you wait.
Comfortable and friendly staffs. Clean and quiet environment. Love the WiFi so I can work while waiting too.
Very efficient in customer service, the wait times are never long and someone is always there to service you. Thank you.
Very good, I enjoy every thing. Julie was very supportive. I will definitely come back in the future
Service writers gave always been very helpful. Work has been completed as requested, though sometimes takes longer than expected.
I had a very helpful person, Julie, help me check in. I also appreciate the free coffee.
They are very good . Very professional. On time with their schedule. Awesome employees. Respectful employees. Makes you feel safe.
Very good service at expressway toyota. Car was serviced and very satisfied with the results.
Josh was great. At the start of the visit, it was not good, but he turned it around.
The service was good, our customers service is excellent, great communication very decent place, 5 stars 🌟
The service center can get you in pretty quickly and efficient with the timing of when the car will be finished
I usually get good services over here. And obtain the evening discount. That’s making me happy that’s why I keep coming back and I talk to my friends to come here.😊
As a customer at Expressway Toyota , they are very friendly and welcoming group of people needed at a car service.
Very nice people that I delt with Dahl & Antwan another sweet lady dint know her name.very curtious!
This dealership is so helpful they never seem to leave people waiting to get what they need to get done which is very unique from different other dealerships.
Very reliable, friendly people ,and you get the services you need. That is what I like
My wife and I purchased our cars from Expressway Toyota in 2021. We have been coming here for service since. We have never been disappointed. Their service department staff are wonderful! Keep up the good work!
Today was the best visit that I had. Detroi was great and very helpful. The manager going around was also kind and made sure everyone was comfortable so I appreciated that. The times that I came before I feel like there wasn’t much communication but today was different.
I am very happy with my new Camry I purchased everyone is very kind. The sales guy how ever sold me a car without informing me there was no floor mats , no second car key , did not show me how to drive it or use it and lastly my car was not cleaned. My husband is the one whose name it’s in and was told by finance there was 2 keys.
Very kind nice service people. There customer service representatives are great and helpful auto technicians,they get the job done.
Good dealership, very helpful and assisted me very nicely and fixed my car to my liking
This express way Toyota is Good customer service punctuality and is really clean service good
Good service everyone is polite and welcoming to have a great service. Especially a young lady by the name of Elaine Beato!! She’s amazing came In and out providing excellent services
We always get great services from expressway Toyota. I always get appropriate information about features and new services.
Service manager is Excellent.Bruce is very friendly and always help us.He is best.
Marianne was extremely helpful and easy to work with. She was very professional and kind.
Ellos Dan un buen servicio tienen buen personal de Ventas y sercicios se los recomiendo
Good customer service is what I like thus far. Also like the people very pleasant.
Customer service was very good and I got checked in very quickly. The employees were very helpful and polite!
The staff is very friendly and customer focused. I like the free Wi-Fi, complimentary cup of coffee, snack bar, etc … Todays visit is for service. However, I purchased my last 2 vehicles from Expressway and have never regretted those decisions.
Bright and welcoming atmosphere. The staffs are all very helpful and knowledgeable. The space is wide and easy to walk around.
This dealer is very good. Very good vehicle, cheap price, good customer services. Thank you
I like it good service and very friendly nice staff they are always take careful and enjoy
Appreciate the desks to work while waiting for the car Could be more clean overall
Excellent service starting from the moment one enters your establishment. I will definitely recommend this dealership to family and friends.
I had a great experience with this dealer, they really helped me to get car
Very convenient location, kind and knowledgeable staff, and nice waiting area. I was given an accurate wait time and the cost of service prior to beginning.
Always very pleasant. They are knowledgeable and answer all of your questions easily. Enjoyable experience.
Nice and clean dealership with kind people walking in I saw 2 dogs and oh my gosh my heart melted!
The Service staff are professional, efficient and friendly. Scheduling a time is very convenient. The waiting area is nice or they provide ride service if you don’t want to wait.
Is okay you staying in the line the employees they are talking too much they don’t even pay attention on the customer bad experience
I liked their customer service and how fast they responded. Also any information you need about your car, they will provided it to you.
Very detailed on what needs to be done on my car. Also offered assistance program was helpful. Customer Service Representative was very nice and helpful as well
Expressway Toyota is at the top of the leader board! They always exhibit the best customer service, and are very attentive to your needs whether it is in Sales or Service.