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Customer Testimonials
Excellent service done in timely fashion, very courteous employees who keep customers updated properly with work being done on their respective vehicles.
Fantastic experience from start to finish. Henry really did an amazing job making sure everything was taken care of.
Great! Quick service, friendly staff! Will come back for my next maintenance service! Thank you!
Great service there! Got me my first car and everyone was super nice and helpful.
I have purchased 3 cars, I was always able to get a reasonable deal. I am an essential worker for the State and having a car was necessary. They made it easy
Scheduling service was easy via website and service was pretty fast. Only took about an hr for oil change. I do recommend.
I was going through a tough thing with my car and they took care of me I thank them wholeheartedly thank you
Expressway was fantastic! I was working with another dealer that I had a terrible experience with. I called Expressway, spoke with them and made an appointment. They were awesome! They were never misleading, provided the best pricing, customer service and an overall amazing car buying experience. Ozzy, my salesman was truly professional and in constant communication with me through the process. I will always recommend Expressway Toyota!
He is very nice guy explain everything very clearly and we got the car we need and want
Derrick is always friendly and knowledgeable, I had him the last visit before this one, great service
Jason Tan looked after the whole process. Having dealt with him on my previous lease, I was confident that that would be the case this time. I am grateful for his attention, his integrity as an agent of Expressway Toyota, his knowledge and professionalism. A few others, Ron, Jessica, the gentleman in finance, all added greatly to a positive experience.
Great customer service. The service techs have good communication skills and appointments are readily available. Also dog friendly!
Fast and efficient service and the facility is clean and comfortable. The staff is always pleasant
The guy that was taking care of me was really nice and helpful! I appreciate all the help!
Customer they are very educated,I’m always happy for the service I received ty.
Very very efficient and great customer service from when u first pull up to when it’s time to leave
All my interactions with sales and service have been relatively quick and painless. Good service.
All my interactions with sales and service have been relatively quick and painless. Good service.
There’s good customer service here and everyone is very helpful and nice I appreciate it
I hear nice things about you guys . Every ones is nice and helpful. Thank you
Everyone here is very nice, amazing customer service. The wait time is low and everyone is helpful.
I love coming to express way Toyota their service is great I will recommend this place to my friends and family I just met with Lynette Crosby she is a pleasant woman and my assistant was a customer service person who always helpful with my request I purchased my vehicle at this expressway Toyota a while back in 2018 and as I said before the service was wonderful and my salesman at the time was great
Easiest and most relaxing car purchase I’ve ever had. Sales man Jason made the transaction so easy and stress free
Excellent service any time any day and the people very friendly this thing’s not every were can’t fund
Very friendly staff and nice lobby/waiting area with many food and drink options. Was about 30 minutes early to appointment and they were very accommodating.
Good I will come back next time Maybe have something idea do better for my car
Expressway Toyota was very responsive and open about their pricing. Purchasing process was streamlined and answered questions in detail.
The salesman Jason was awesome and a pleasure to deal with. Vladimir in finance was great and a pleasure to work with as well. An overall great experience purchasing a new vehicle.
Great wonderful awesome super marvelous powerful guarantee obligated reliable commits remarkable satisfaction genuine comfort compatibility caring support
Everyone was kind and friendly. Derrick Prescod was very helpful with me getting home after I dropped my car off and getting me back to the dealership to pick my car up
I have been going there for over 6 years and I can’t complain. Thanks
They have great customer services. The technicians are clean. They communicated everything properly . I will go back there
I love Toyota when I go in for service service is always on time and you get just what you looking for keeping your vehicle safe professionalism personal and mannerable people I love Toyota service been a customer for years when I say years I mean at least 10 years it's the best
Personas muy profecionales y un servicio muy functional! Un area de espera muy acojedora, baños limpios.
the wait is very long and when you call the dealer Nadir only one machine answers
I’ll go over there yesterday for oil change they doing a good job and good customer service there very nice over there thank you everybody for your take on my car good
I go for my royal change yesterday they very nice friendly good customer service I want to say thank you for everybody they doing a good job in my car
Saurav and the Expressway Toyota team made my car purchase experience a very positive one. It was a smooth process from beginning to end!
Gave a diagnosis stated the problem and got it fixed within a week! Prepaid for service car was ready when I got there no wait time!
Warm and engaging staff. Have rented cars from them for years and just love Abner and the rental team so much. When it was time to buy another car, I knew I wanted a Toyota if I was going with a hybrid and as I said before I just love the rental department Besides wonderful people, they have a great selection of vehicles despite chip shortage.
Quick and easy customer service. Online portal easy to use and provided free shuttle to allow me to wait at home.
I was very pleased with my salesman. He worked with me to get the deal I wanted and followed through until car delivery and then went through the car to give me all of the details of its features.
excellent service and quickly I am so happy with stuff my car is running nice , thank you so much
Great customer service ! Quick and efficient services. Representatives stay in communication consistently. Will definitely return!
LYNETTE CROSBY. Always a pleasure to come to Toyota, very respectful and caring for my safety.
Great customer service fast and reliable in and out quickly always come here for service
Very flexible and easy to work with! Super helpful and gave honest advice! Matthew was great to work with and will 100% be using him in the future as well as recommending him to future clients.
I purchased the car in 2014 I had a great deal with the price every time I need to get my cart maintenance wonderful customer service at all times
Fast and efficient service. The facilities are top notch and the service is equally pleasant.
I’ve been coming here for years due to the level of satisfaction I’ve been having.👍
Arrive late/early, they always take you, awesome service always, they are changing things and it shows with the tablet that provides more information and take pictures of the car for future services
The place is nice and cleaned. The agents are knowledgeable. They make the customers feel comfortable.
Efficient, friendly and professional service. Higly recommend Cway Toyota for sales and service. Sales process is excellent and service is a available to accommodate my busy schedule. They also offer Uber/Lyft to further accomadate their customers!
Lynette Crosby I get my oil changed here I love the service here very kind
Was looking for a Hybrid car. They were only dealer that could deliver without waiting 4-6 months . They made process so easy - I started over phone as they are over a hour from my house . I picked up my 2022 RAV4 Hybrid yesterday in just 1 month from deposit . It was worth the drive for their level of service and ability to deliver on what they said . Even tho closest dealer is 2 miles from my house - I would go back as they deliver what they promise and almost every employee I came in contact with so helpful and happy .
The person who took my information was great! Thank you very much great place! Thanks
Friendly, knowledgeable service and great customer service representatives await you at the Expressway Toyota service department. A complimentary coffee is offered as you wait and recommendations may be made for additional service maintenance easing the process of maintaining your vehicular in good working condition.
Expressway Toyota dealership is one of the best in the Boston area that i like
It was great. I loved the Experience . The service advisor was very Friendly and helpful
while the salesmen did try and sell me things, as is their job, they were also conscious about giving me a good deal and were friendly.
I had a very enjoyable experience while waiting to get my vehicle serviced. The customer service was top tier and so was the environment. They got me in and out in no time.
The mechanics were quick and eficient. The staff was also helpful and welcoming! Thank you!
Of other service that been very nice to me and my husband since we got first car
Always incredibly helpful, quick and efficient service and HONEST workers! Never had a bad experience here.
They have very good customer service. The food in the waiting area is excellent. The cars are nice too.
My experience has been great! Toyota Expressway employees from sales to service department have outstanding customer service. When I purchased my car in 2017 I was very satisfied. I continue to do all my maintenance services there. I don't feel pressured. The service department always does a great job. In 2021 I brought my daughter to purchase her first car from Toyota and she is very satisfied as well. I highly recommend Toyota.
I was informed at all times regarding wait time. The young lady was very polite.
We recieved a great service and advice. I would definetly use this dealer in the future.
Everyone was so nice with me and my mom. We were able to buy myself a car really quick.
they where excellent. love the area love the place, staff where so great. Love it.
Josh Sims helped me throughout the entire process he was patient and explained everything which made the buying process a lot easier. I recommend him if you’re looking for a new or used car !
Best service that you could get at Toyota especially on lowriders. Thank you for the service!!!!!!
Everyone in service department was very professional. Easy to do business with. Scheduled my next appointment.
Toyota always makes me feel confident when service is completed. I trust their services and continue to come back. The waits can be lengthy though.
The visit was fast. The service rep was helpful and processed the information quickly while I waited.
Lynette Crosby was extremely welcoming on my visit today!!! I recommend Expressway Toyota to everyone I come across and will continue coming here gladly!!! Thank you Expressway Toyota 👍🙂!!!
One of the best Toyota dealer in Boston area, service it was excellent, Jason tan is the best!!
Toyota has fast service and they have an effective way of doing so. There hospitality is welcoming and they make sure you get the right service for your car.
Our sales person, Emmett was a pleasure to work with. The service was courteous and swift just the way we wanted it. Thank you so much.
Everyone was very observant up on entering building, got me pretty quick and fast for service, next think I know it was time to go, thanks guys
Expressway Toyota has the best service in Massachusetts. Everyone I met was pleasant and expedited my service. When I picked up my Toyota it was very clean and running great. Robert Boch and his Team are fantastic!
Everything was great and quickly so I do recommend any one it’s better and faster
Really helped a lot on the purchased of the vehicle. Take there time to make a better offer. It’s been the second time purchasing a car here and they really helped.
Quite Convenient. Everyone was pretty nice and they finshed inspection quickly. Answered all of my questions.
I’ve been coming to Toyota Expressway for almost 10 years for car purchases and services on my vehicle. Overall their service has been good especially when they’re not extremely busy! Staff is usually friendly and keep you informed about the progress of your service. I met Lynette Crosby yesterday while waiting for my service to be completed and she too was very friendly and helpful with my questions.
The service quality is very good, the sales explanation is very clear.good.good.good
Reservation was made on line and dealer honored it. The treatment was excellent car was done fast and everything was excellent.
Jason is a wonderful and chair salesperson. The dealership is a comfortable and welcoming environment.
First time at Expressway Toyota, we met with Walter and he was patient and very helpful. It was a great experience and we recommend the dealership.
Extremely nice people read my first time financing very easy and comfortable. Extremely happy that I decided to go with Toyota
Lynette Crosby Friendly Professional Helpful Convenient Nice Fast Comfortable Easy Clean Kind Honest Good hours Flexible
Lynette Crosby It’s honestly great experience for my self and my family every time we come here. My mother, my aunt and my two brothers all come here and I’ve even brought a friend of mine here as well and will bring more too.
The costumer survive was amazing,the employees were real helpful and gave good advice for future problems when it came to my vehicle.
Excellent customer service! When my car was serviced in June, I never got my wheel lock key back feom them. I recently had a flat tire and was unable to remove my wheel. Elaine Beato went above and beyond for me. She made sure someone went to where my car was with the master key, unlocked my wheels and even left a new set of wheel locks with the key for me. She kept calling and making sure I was kept in the loop with the eta of it so i would know when I could pick up my car.
Great service! Came in for an oil change and had a snack and coffee and they were done in no time. Very friendly staff and I’ll definitely be back in next time I need my car done!
I have been using them for years. They always meet my expectations. The place, is easy to navigate. They are always willing to help they customers. I love the car service.
Very painless purchase of a 2022 Tacoma… always receive good honest service. 15 year regular customer . The service department and sales are top notch. I have taken my 2007 Tacoma there since I bought it every 5000 miles , 163000 miles later it is in excellent condition .a testament to their service department
Everyone I dealt with at Expressway was super friendly and knowledgeable through the entire process. This is my second vehicle purchased through the dealership and I would not hesitate to go through them again for another.
Walter was excellent to work with. He answered all my questions and made the process very easy. I recommend Expressway Toyota for any new or used car purchase. They're awesome!
Quick and efficient service for my car. The service advisors were all friendly and welcoming. My questions were answered and I will be coming back again.
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