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Customer Testimonials
Easy smooth process and very friendly people. Angel was great to work with! I love my new car! Thank you expressway Toyota you guys were great!
Great staff and service. It took some negotiation but was happy at the end. I have said enough about the great and friendly people I met.
I always buy things after doing research online so that I can avoid bargaining hassle at the spot. I went to buy the Sienna base model actually on Wednesday and realized that a little pricier model is only available at a later time. But my wife had some interest in Venza 2021 model and Walter Tse was kind enough to give us a nice demonstration and my wife became convinced that she wants the Venza. I did my calculation and proposed the price to Walter demanding a "Yes / No" decision. He understood my mentality and brought the store manager (...
Very great people. Explained every little detail smoothly on the car buying process step by step. Everyone is very welcoming and will make sure you feel your best
Tony TienHuynh is great salesman. He was helping me a lot today to purchase 2018 Toyota Highlander. I am strongly recommend everyone I know to him and his dealership !
I found what I want. I got a great sale rep working with and went over detail the truck 1794. I’ll refer my friends come here to buy cars
Everyone at Expressway Toyota were great! JD was excellent and made our buying process easy and comfortable! We thought buying out of state was going to be complicated however everything was handle by them! Ali was great too!
I saw Logan Price at Expressway Toyota this week. I have never had a better experience at a car dealership. No nonsense. No silly back and forth between him and the sales manager. Straight to the point. Not to mention, Gustavo (finance department) got me set up with a great rate, better than what I was expecting! If you are in need of a new vehicle make sure to talk to Logan Price and he will take excellent care of you.
Michael was very helpful and friendly! I was able to get my car serviced and even get my state inspection. I would definitely recommend based on customer service alone! Thank you!
This is my first time leasing a car and Jason took me through every step of the way with no surprises. I am beyond excited to leave in my brand new car knowing I am receiving the best deal possible!
Great service always a pleasure fast & courteous never a hassle great price couldn’t be happier with my service will be back again in three months
Very presentable, high quality service! Peter Khang was fabulous! He quickly offered to take me home to enjoy the sunny fantastic day! Great work Peter!
Excellent service. I worked with Matt from sales and he was very open, friendly and pleasant to work with. Steven from finance was also very helpful I'm aifing us make right financial decision. At no point I felt forced or pressurized to buy right away. Was able to take my time.
It was si good service.nice and friendly and i was so happy here buy new car, they was so fast and . They so good
Very professional customer service. Steve V. handled my request very well. Steve in finance got me an excellent finance rate to compensate the overall price of the vehicle.
Nice people plus animal friendly I like that. Not too pushy that's important to me. Friendly as well the best Toyota dealership around yes
They were friendly, didn't try to push anything on me and listened to what i was looking for. Loved the radio station they played.
I always get exceptional service at Expressway Toyota. Everyone is always professional and friendly. I always recommend people to this location when they’re looking to buy from Toyota.
Courteous staff- Jeff- and honest and competent on all levels including the person collecting the money- and the one welcoming me in the morning- also someone called and explained what needed to happen
Got the best deal on the new 4-Runner out any dealership in Massachusetts. I went to multiple dealerships around the south shore and this is the only dealership that was willing to work with me on the 4-runner. I was told by multiple other dealerships they wouldn’t even budge a dollar on the price. Thanks to Steven, my salesman, and all the staff at Expressway Toyota. I will be buying my next Toyota from them.
I was very welcomed. When I started buy my first Toyota car, Vladimir introduced me in a good way, that's why I come back again to Toyota
Appointment was easily made and they called me to tell me I needed it done, fast service, free rental for recalls, nice car for rental, got updated with calls, really easy process, nice staff. 10/10 experience.
Fast service. I ordered and they delivered much more that was expected. Great people that were knowledgeable of the cars performance. Will be back when lease is up for another .
I have chosen Expressway Toyota because it has better customer service than other Toyota dealers that I have been to. This last visit to Expressway has made me very satisfied.
Perfect timing from the beginning of my appointment until the time that was predicted for completion of the services that were provided free of charge.
Angelo was amazing to work with. He is charismatic, easy to talk to, and makes the car buying process easy. I absolutely had a guard up while entering a dealership but Angelo made sure I had all the information needed to make the right decision and made me feel comfortable. I will go back here for my next car just to work with Angelo again.
Amazing service from Angelo and everyone at Expressway. Leasing was easy and quick. Did the whole process in one day and got a great price for everything!
Thanks so much. Great service. Friendly, very clean and safe environment. Social distancing respected. Quality of the work appears to be very good. Highly recommend.
A very friendly work environment very positive they are determined to work with you to ease your mind if any stress you might have when buying a car 💯
Great customer service, very friendly and knowledgeable. Walk me every step of the way of which service my vehicle needed, would recommend to friends and family
It was my first time buying a vehicle and I had an excellent experience with Mr. Saurav Sherchan. He is very humble, cheerful and helpful. He guided me with all the information about vehicle and would like to wish him all the best for his future endeavors.
The service was very quick and excellent and joe knows how to treat his own customers and the price was very decent and see you soon
Very happy quick service glad that I bought my truck local and can support the local economy and people that work there thank you very much
Tracy was wonderful. There was some miscommunication about my visit. She was most helpful and kept me informed/updated. She made my long day there better.
Alex, the Service Manager, was extremely helpful and knowledgeable. The dealership was incredibly busy but he took the time to talk to us and clarified the issues. We were pleased and will buy a new Prius at this dealership in a few months.
Your all did a wonderful and excellent jobs, thank you so much, May Lord Jesus bless You all and your lovely families please stay safe
Since purchasing my last vehicle from expressway Toyota I have been very satisfied with my vehicle,they have great sales personnel and the service people are also very good at explaining the work you had done.my service person was Elaine and she did an outstanding job explaining the work I had done.
It's where I bought my car. Close to home. Friendly staff and convenient location. Usually quick turnaround on having work done except the inspection machine was down yesterday which is what I needed
I first enquirer about the vehicle online. Dealer replied promptly with a very competitive price. When I visited the dealership in person everyone was very professional and very straightforward regarding pricing. Test drive was solo, which I appreciated in view of the COVID 19 conditions.
I had to schedule extended service for oil change and tire rotation. The fellow who helped me was excellent. Everything went perfectly. I get extended service for the next 2 1/2 years, so I am very happy.
I am grateful for the excellent service I received today. The Rep Peter was very courteous and thorough. He attended to all my needs and took care of me in a timely fashion. He explained all details to me in a way I could easily understand. I give Peter an A+ rating. Thank you again! Have a blessed Holiday!!
I really appreciate Toyota Express . It was a great experience with you guys, Toyota has the best customer service ever, also they took care of their customers. Thank you Toyota Express.💯❤️
Very professional thank you Patrick and thank you for the branch manager they took care of me like family I was there in and out which satisfaction
Good customer service. The sale team remains with until the consumetation of the deal. Will highly recommend the dealership. A nice location and environment. Pop
They do an amazing job every time I go in. Vincent the mechanic ensures my car is running so smoothly! The wait is long But with it!
They did veré good I’m so happy happy w everything they did to help me with the paperwork in rate car cervise friendly time
Pleased with service, service advisor Doug was clear and efficient. I was kept updated on the status and work was done within the given timeframe.
Great customer service and waiting area. The cafe was nice and clean, would definitely go back for device and recommend to family and friends.Great work
The service was great! Douglas and receptionist Jennifer were really nice. And Ron Alexander was a great help to me, although he was busy he took the time to answer a few questions I had.
I had a very good experience! They were quick and pleasant. It was a nice seating area, clean and organized. I will definitely recommend to others. Thank you
Today I went for service for 2 recalls for my toyota matrix and get a key made . The staff were Very kind ,efficient, and had a sense of agency
Good service and was able to make a reasonable deal. Professional and friendly employees that took care of all the paperwork and hasself of buying my first car.
I took my car for a sticker. They also took care of 2 recalls. Excellent service. Friendly and helpful. Drove me home and back.so I wouldn’t have to wait.
Very impressed with the service. They kept me posted each step. Had oil change, water pump replaced and inspection. Excellent Service. Will be back! Best
I had a great experience as always. The maintenance was done timely. My wait time was within the time I was told if not sooner!
Had oil change and tire rotation. The lug nuts were blown and needed to be replaced. Followed tech recommendation and replaced lug nuts . Great service
Service was quick and easy. Tracy was friendly. The dealership had everything socially distanced. I would recommend this dealership for service and new car. Great job Expressway.
I had a wonderful experience, everyone was polite and very helpful. I got a service done yesterday and hadn’t known my inspection sticker was over due and they done a excellent job reminding me and giving me the option to get it done while I got my service.
Excellent service. Quickly, efficiently, and neatly took care of my car’s needs. Comfortable waiting area with entertainment and refreshments. Hard to ask for more.
My experience with going to Expressway Toyota for servicing my new Rav 4 was absolutely exceptional. The team was exceedingly professional and kind. Everyone was taking covid precautions seriously. They stepped me through the process clearly and patiently, and I left from what could have been a frustrating experience feeling confident in my decision to buy my Rav 4 from Expressway. Getting my first Toyota Care maintenance was seamless and overall I'm a very happy customer. Thank you Joe and the team at Expressway service!
As Usual Expressway, Toyota was very efficient, right on time and completed the work when they said they would. Went for a small job and Joe at service checked to see if I needed other updates during intake.
I bought my Venza at Expressway and have always had good service. I hope to have many more years of their courteous, superior service! My thanks to all of you!
Quick and painless! Service department was so helpful and kept me in the loop every step of the way. Did not leave me hanging. Thank you 😊
Went here for a RAV4 and service was amazing. Aeon was so friendly and ensured everything was taken care of, everything was as seemless as it could be.
Great service technicians. Made the entire process easy. The drop off was efficient and returning to pick up the car was quick and the service well explained.
This time is a lot better than the last two times...when I texted Stanley, he responded right away This is recalled services, I was told that I can get a free rental, Stanley had to find out and get it done.
I was so impressed with the customer service. Free ride share home and back to dealer for pick up? Who does that? Two thumbs up!
Got a pretty good deal on a new 2020 RAV4 XLE Premium. Just wish it came with a remote starter. Have to have one put in.
I couldn’t have asked for a better experience. I easily booked an appt online. They were ready when I arrived, everyone wore masks, they offered me a ride, called when it was done. Kind, efficient, easy.
The woman I dealt with for my servicing was Ms. Richards. She was great and agreed to get back to me on some outstanding issues.
Peter my service advisor was great. He took care of me in a timely manner. When my service was done he went over my paper work.
I was able to schedule recall for my truck, 10k services, and inspection sticker. I also had shuttle home due to live close to dealer. Awesome and professional services department.
Good location, amenities,great advisor but mechanics not that good,i had already couples times issue with the service and quality and diferent part of the car...
The services good, 10k maintenance finish so fast, the price is cheaper than the other dealer, everything good. You pay less and get more comfortable.
The staff there were quick and thorough. In this climate we're in, I felt safe that everyone was wearing a mask. I will continue to go there for services.
The Expressway Sales and Leasing Consultant was wonderful, and I felt no pressure to make a choice. He was quick to answer my questions and understanding of my concerns. In the end, I have a beautiful vehicle I love and feel very safe in and comfortable driving. Thanks JD!
Thanks to all team of expressway Toyota for all the attention and effort to resolve my issue. I’m hardly recommending this dealership to any Toyota costumer. Great costumer service!!!
Staff is friendly and helpful. They have a nice waiting area, with a cafe and TVs and wireless access. They offer a free shuttle service so you can leave the car rather than wait there if you prefer. Or they have a rental option for like $25/day if you are outside their shuttle radius.
I scheduled my appointment with no problems. I arrived early and was taken when I arrived. I received a call when maintenance was completed. Everyone was friendly and professional. Great job!!!
Yesterday I visited your service department. All the employees were most agreeable and helpful. May I pay special attention to the young lady who works for Your service department… Who’s name I regrettably do not know .she assisted me to resolve a problem that has been ongoing for almost a year. Kudos to your service department.
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